Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
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Shipping Policy
Last updated: September 9, 2026
SHIPPING DESTINATION
We currently offer shipping within the United States.
Shipping availability may vary depending on the product, destination, and other applicable circumstances.
PROCESSING TIME
Orders are generally processed within 3–5 business days.
Processing time is separate from shipping time and should be added to the estimated delivery time.
Processing may take longer during holidays, promotional periods, periods of high order volume, or due to circumstances beyond our reasonable control.
After your order has been processed and shipped, tracking information will be provided when available.
ESTIMATED SHIPPING TIME
Estimated shipping time within the United States is generally 3–8 business days after the order has been processed and shipped.
Delivery times are estimates and are not guaranteed.
Actual delivery times may vary depending on the shipping carrier, destination, weather, transportation conditions, holidays, and other circumstances beyond our reasonable control.
Certain oversized, specialty, or internationally sourced products may require additional processing or shipping time. Any applicable delivery information will be provided on the product page or during the ordering process when available.
TRACKING INFORMATION
Tracking information will be provided by email when available after your order has been processed and shipped.
Please allow some time for tracking information to become active after the package has been handed to the shipping carrier.
DELIVERY DELAYS
Although we work to process and ship orders as efficiently as possible, delays may occasionally occur.
We are not responsible for delays caused by shipping carriers, weather, transportation disruptions, holidays, high shipping volumes, customs processing where applicable, or other circumstances beyond our reasonable control.
If tracking information shows that a shipment has been delayed or has not updated for an extended period, please contact us so we can review the shipment and assist you.
HOLIDAY AND PROMOTIONAL PERIODS
During holidays, major promotional events, or periods of unusually high order volume, processing and delivery times may take longer than usual.
We appreciate your patience and understanding during these periods.
ORDER CANCELLATIONS
If you need to cancel an order, please contact us as soon as possible after placing the order.
We may be able to cancel an order if it has not yet entered processing or fulfillment.
Once an order has been processed or shipped, we may be unable to cancel it.
If the order cannot be canceled, you may be eligible to request a return in accordance with our Return & Refund Policy.
CONTACT US
If you have any questions about shipping or your order, please contact us:
Canvas & Comfort
LSY LLC
825 Dans Pl
Brea, CA 92821
United States
Phone: +1 213-772-8872
Email: seolkwangho6@gmail.com